Find answers to common questions or reach out to our support team. We typically respond within 24 hours.
Go to the "Create Pass" tab in the app, enter your name, URL (like your LinkedIn profile), and headline, then tap "Generate QR Code" followed by "Save Pass".
Free accounts can save up to 3 passes. Each pass includes a name, headline, URL, and auto-generated QR code. Upgrade to Pro ($4.99/month) for unlimited passes.
After generating your QR code, tap the "Add to Apple Wallet" button below the preview. GoPassy generates a .pkpass file through our secure backend and adds it directly to your Wallet app.
Go to your iPhone Settings > Apple ID > Subscriptions, or tap Profile > Manage Subscription in the app. Your Pro features remain active until the end of your billing period. Existing passes beyond the free limit will still be accessible.
Check your spam or junk folder first. If it's not there, tap "Resend Email" on the verification screen in the app. If you're still having trouble, contact us using the form on this page.
This is usually caused by your photo size not being compatible with the pass. Please check your photo dimensions and try again. We recommend using a square image so it can be scaled properly without cropping or distortion.
Pro users can write their profile link to a physical NFC tag (sticker, card, or keychain). Open a saved pass, tap "Write to NFC Tag", and hold your iPhone near the tag. Anyone can then tap the tag with their phone to instantly open your link. NFC tags are available online for about $0.50 each.
Yes. GoPassy uses Firebase Authentication with email verification and stores your passes in Firestore with per-user security rules. We don't store your QR code images — they're generated on-the-fly from your URLs. Your subscription status is verified through Apple's StoreKit 2 framework.
Can't find your answer? Send us a message and we'll get back to you within 24 hours.
We'll get back to you within 24 hours at the email you provided.